Meet The Staff
Our Team
There are many moving parts to running an excellent home care company, and none of them would function well without our fantastic employees. Our clients gain access to this entire team of talented individuals who are all passionate about providing great care. Watch this short video to tour our office or click any one of the photos below to learn more about each member of our office-based team.
Leadership Team
Greg Kling
Owner & President
Greg founded Assisting Hands with his wife, Kim, in 2013 after over two decades of business experience primarily in the consulting field. After receiving his MBA from The Ohio State University, Greg spent the bulk of his career as a partner at Deloitte where he helped multinational companies improve their business processes.
After working in large corporations for many years, he decided he wanted a change. He and Kim wanted to spend their days improving the lives of others. That is when they remembered their experience finding home care for Kim’s mom, and how the caregivers they hired improved their family’s quality of life. Greg said he realized, “Being able to give that gift to someone else would be a wonderful way to spend a career.”
Nearly twelve years later, Assisting Hands has grown into a thriving business with over two hundred employees that have cared for thousands of clients in Cincinnati, Northern Kentucky, and Columbus. Greg continues to find fulfillment in working every day towards improving the lives of more people through home care. He also finds fulfillment in growing and developing his team members to help them achieve more than they thought possible. He finds it to be a tremendous responsibility and honor to make an impact in the lives of hundreds of people every day.
When not in the office Greg enjoys bicycling through the back roads of Cincinnati, spending time with his three children, and practicing the flute.
Kim Kling
Owner
Kim’s personal experience finding home care for her mom led her to found Assisting Hands with her husband, Greg, in 2013. When Kim’s mom, Aggie, was diagnosed with lung cancer, Kim found navigating the healthcare system while caring for three young children and working full time overwhelming. The caregivers that came in to help care for Aggie relieved a lot of this stress. When asked about the caregivers that helped her, Kim said, “They did the things that a daughter shouldn’t do for her mom. They bathed her and dressed her and gave me the ability to be a daughter again.” While Aggie did not survive her cancer diagnosis, home care made it possible for her to fully enjoy her final months with her family.
With this background it’s no surprise that Kim has always been passionate about finding the best caregivers for our clients. When she first founded the company, she received her certification as a State Tested Nurse Aid to become Assisting Hand’s very first caregiver. While Kim no longer provides care to clients directly, she continues to bring this mindset as a member of the leadership team, ensuring we lead with a client-centered approach.
When not helping run Assisting Hands, you can find Kim on the back of Greg’s motorcycle. Since becoming empty nesters Kim and Greg have joined a motorcycling group and regularly attend the famous annual biking event Sturgis.
Robin
Gorrell, LPN
Care Management Director, Columbus
Senior care is in Robin’s genes as a third-generation care provider. Her mom was a registered nurse, and her grandma was a state tested nurse aid. Robin got her first job at 15 as an activities assistant in the facility where her mom and grandma worked. It was through this experience that she decided she wanted to do even more to help the community’s residents by studying to become a licensed practical nurse. Since then, she’s dedicated 24 years to providing excellent care to her clients and patients.
Robin has worked at Assisting Hands for over five years. She came in as a care manager and has since been promoted to care management director in charge of Columbus operations. When asked what she loves most about working at our organization, she said she loves getting to enrich the lives of so many people every day just by doing her daily job.
Robin is equally as dedicated to her personal pursuits. She reads every day, averaging a total of 54 books a year. That’s a particularly impressive number when you take into consideration the fact that she’s also mom to two young boys.
Lori
Trainor, LPN
Vice President of Operations
Lori’s over 30 years’ experience as a licensed practical nurse has been devoted to caring for the elderly. As an assisted living director, skilled nurse & care coordinator, and now as vice president of operations for Assisting Hands, Lori develops trust-based relationships with clients and families.
She understands that these are tender, emotional times for everyone. Developing an effective care plan is simply the outcome of her work – the real heart is in the care, concern, and desire to help everyone sort through the complex issues related to aging and illness and deliver outstanding service and support.
Lori embodies the spirit of the Assisting Hands Way and is a key leader in creating a team culture devoted to adding life to the years of our clients.
In her free time, Lori loves to bring homes back to life for delighted new owners and brings herself back to life at Orange Theory Fitness.
Kate
Race
Regional Director of Business Development
Kate is Kentucky born and bred with 25 years’ experience in care for seniors and their families. Her grandfathers were her inspiration – when she was 17, she moved in with one of her grandfathers to be his caregiver while also supporting family members managing care for her other grandfather with dementia.
Dementia care and education are a personal passion, and she spent 14 years out of her 18 year career at Atria Summit Hills Senior Living running their Memory Care unit, where she managed a staff of 25.
Kate loves working with caregivers, clients and family members to help facilitate the best possible relationship and the highest quality care. Her passion is not confined to the workplace – about a decade ago, she began volunteering with the Alzheimer’s Association. She currently enjoys running three of their support groups.
Kate’s mornings begin with a Crossfit workout and her days end enjoying the beautiful Bluegrass State. She also enjoys making handmade cards and gifts to share with family and friends.
Sarah
Kling
Business
Manager
Sarah is entering her fifth year working for Assisting Hands. She started with our company as a recruiter after finishing her bachelor’s in business administration at the University of Cincinnati. As well as her educational background, she came to us with years of salon management experience where she oversaw a staff of thirteen. Sarah was recently promoted for the second time from office manager to business manager and is now part of our leadership team overseeing the company financials.
As a daughter of our owners, Sarah has seen Assisting Hands’ growth from the very start. She grew an appreciation for the business seeing her parents sacrifice holidays and nights to care for clients. She loves being able to continue this legacy while doing the type of work she loves. She also feels fortunate to work with her family, including her parents and younger brother. While working with family members has its challenges, she takes pride in Assisting Hands being family owned and operated.
On weekends, Sarah loves to go to the Cincinnati Nature Center with her dad and brother. Her life goal is to hike every national park in the US.
Jodie
Young, LPN
Care
Manager
Caring for her grandparents in their later years inspired Jodie to focus her career on caring for the elderly. She is a licensed practical nurse, a certified dementia practitioner, and has 28 years of health care experience that has made her an invaluable asset to our care management team. Outside of work, Jodie enjoys getting outside to reconnect with nature.
Jennifer “Jen” Kessen, LPN
Care Management Director, Cincinnati & Northern Kentucky
Jen brings nearly 30 years of health care experience to our team. She’s spent her entire career in senior care, starting with her first job in a nursing home where she fell in love with the residents who inspired her to get her nursing degree. When Jen isn’t managing her amazing team, she’s busy raising four children.
Dee Ann
Stolz
Care
Manager
Dee Ann brings nearly four decades of healthcare experience to Assisting Hands. In her long career she has worked in nearly every position in the home care industry from caregiver to scheduler to care manager. She has always been drawn to working with the elderly, finding joy in hearing their life experiences and building meaningful connections with her clients. In her free time, Dee Ann enjoys spending quality time with her family and traveling to new places.
Leigh
Heyl, LPN
Care
Manager
Leigh is a skilled and compassionate licensed practical nurse with 29 years of experience in senior care. She has always been drawn to working with older adults, appreciating their wisdom and fascinating stories. She’d driven by a desire to enhance their lives by providing high-quality, compassionate care. In her free time, Leigh enjoys spending time with her family, especially her two granddaughters. She has a love for travel and studying international cultures and enjoys collecting antique lace and glassware.
Loreli
Privett, LPN
Care
Manager
Loreli is a Licensed Practical Nurse with two decades of healthcare experience. She got her very first job in senior care when she was only 14 as a housekeeper in a senior living community. She loved learning from the life experiences of the residents and eventually decided to go to nursing school to work with them in a different capacity. Since then, she’s gained two decades of nursing experience in positions including memory care director, wellness director, and now as a care manager. On her days off, Loreli loves to camp, hike, and kayak with her husband and three boys.
Charlotte Montgomery
Supervisor
With over four decades of healthcare experience, Charlotte has dedicated her entire career to providing compassionate care. Charlotte supervises our caregivers, coaching them to improve their skills and provide the best possible service to our clients. She also leads our orientation classes for new caregivers. Her infectious laugh and sense of humor make our orientations not only informative but also fun. Her warm, engaging nature and wealth of experience make her an invaluable member of the Assisting Hands team.
Cindy
Bradbury
Lead Coordinator
Cindy has never met a stranger. Her big personality has filled our office with fun since joining the company eight years ago. Her 31 years of home care experience were primarily spent as a caregiver. With a heart as big as her personality, many of her former clients became adopted family. When not at work, you can catch Cindy at bingo or the casino.
Charlotte
“Char” Gamble
Care Coordinator
Char is a state tested nursing assistant with 30 years of home care experience. She has been working at Assisting Hands for over five years and is an integral member of our scheduling team. She works in home care for the pure joy it brings her to care for seniors who have a special place in her heart.
Faith
Parker
Care Coordinator
Faith has spent her career in the service of others. She is a certified nurse assistant and has worked in senior care for 15 years, the past three of which have been spent at Assisting Hands. Faith’s passion for caring for the elderly began in her childhood, where she enjoyed helping seniors at her church. This early experience brought her great joy and sparked a lifelong dedication to supporting the elderly. In her free time, Faith loves spending time with her family, especially her children. Her personal commitment to family and her caring nature make her an integral part of the Assisting Hands team.
Janice
Tims
Care Coordinator
Clients and caregivers love calling and hearing Janice on the other end. Her warmth and kindness come out in her voice as she answers the phone. With 22 years working in elderly care, she also has an excess of industry experience. She started working in senior care because her grandmother took her to visit church members in nursing homes almost every weekend growing up. Her experience, caring personality, and great fashion sense have all made her an invaluable member of our team for the past eight years.
Sandy
Rogers
Care Coordinator
Sandy has worked in healthcare for 17 years, four of which have been spent at Assisting Hands. She is a proud coupon clipper who loves the thrill of saving money. Despite her frugality she loves to spoil her three granddaughters.
Sammie
Evans
Care Coordinator
Sammie Evans is the newest member of our Care Coordination department, officially joining the team in January 2024. Growing up around her mother who worked as a hospice caregiver, Sammie developed a deep appreciation for the connections formed between caregivers, clients, and their families. Outside of work, Sammie cherishes spending time with her young daughter, reading, and enjoying games with friends and family.
Sarah
Rhodes
Account Executive
Having graduated from Eastern Kentucky University with a bachelor’s in communications, Sarah didn’t know she would end up in the healthcare field. However, she found a passion for senior care in her first role as an admissions coordinator at a senior living community. It was through this experience that she discovered her love for meeting new people, hearing their stories, and supporting them as they navigate new stages in life. She came to Assisting Hands in 2023, and she continues to practice that same passion for helping seniors transition into new stages of life while remaining happy and safe at home. In her free time, Sarah enjoys baking, traveling, and spending quality time with her husband and precious daughter.
Heather Sabatalo
Account Executive
As a Licensed Social Worker with 15 years of healthcare experience, Heather has shown amazing expertise and passion for improving the lives of others. Formerly the director of sales and marketing at her previous company, Heather is now an integral member of our sales team. She enjoys working in senior care because growing up she loved to spend time with her grandparents, and now she gets to spend every day working with people just like her own “mema” and “baba”. In her free time, Heather enjoys spending quality time with her family, especially her adorable toddler son.
Geneve
"Gen" Lucas
Account Executive
Gen's path to a career in senior care began with a class in college on gerontology. She found the course so fascinating she decided to major in it and graduated from Miami University of Ohio with a Batchelor's of Arts in Gerontology and Psychology. Since then, she has found a rewarding, 20-year-long career in healthcare where she has applied her interest in the study of aging and her fascination of human psychology to various sales and marketing positions.
In her free time, Gen enjoys pampering her shih tzu puppy, Bernie. She and her husband are also kept busy bouncing between after school sports for their four children.
Sean
Kling
Marketing Specialist
While he is one of the newest members of our team, Sean has been a part of the Assisting Hands mission since our beginning as son of our owners, Kim and Greg. Sean is an alumnus of The Ohio State University where he graduated in 2019 with a bachelor’s in marketing. He recently moved back to the US from Peru where he served two years as a community economic development specialist through the Peace Corps. In Sean’s spare time, he enjoys cooking for his family and friends. He also enjoys traveling and going out in nature to hike and camp.
Human Resources & Administrative Team
Maria Cortes Pagan
Human Resources Specialist
One of the newest members of our team, Maria has taken off running in our Columbus recruiting department. While she has an extensive background in recruiting outside of home care, she’s found new fulfillment in finding compassionate, caring, and hardworking caregivers for our clients. When not at the office Maria loves to read, do jigsaw puzzles, and spend time with family and friends.
Michelle Gaines
Human Resources Specialist
Michelle’s over 31 year long career began with her mother, who was a nursing assistant while Michelle was growing up. Her deep-rooted connection to caregiving and her extensive experience have made her an invaluable asset to the team since joining Assisting Hands in 2021. In her free time, Michelle enjoys spending time with her family and friends, cherishing the moments that matter most.
Tracy
Rouse
Recruiter
Tracy is a recruiter focusing on our Northern Kentucky office. She joined the team in November 2022, driven by a desire to ensure that the best caregivers are hired to provide exceptional care to our clients. Tracy enjoys spending her free time outdoors with her daughter, husband, and their three dogs. She also loves to travel, garden, and craft. Her dedication to both her work and personal life reflects her caring nature and commitment to quality.
Stacy Strottman
Billing and LTC Specialist
Stacy is our long-term care expert, helping our clients by taking the burden of navigating the complicated claims process off their shoulders. With 23 years spent in the healthcare field and an associate degree in Medical Office Administration, she is the perfect fit for this role. Stacy loves working in senior care because, “Our clients are just the sweetest people, and I love listening to their stories.” On top of her work at Assisting Hands, Stacy is a professional cheerleader for her two kids at their many sporting events.
